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How
To Handle A Crisis
By Dennis Sommer (www.dennissommer.com)
Crisis or disaster strikes, are you ready for it? Whether
it is a business disaster or one of a personal nature,
you can train yourself to react calmly and decisively
to what ever situation confronts you. Here are some key
actions to follow.
1. Prepare for the worst even as you hope for the best.
Try to think ahead and plan a response for anything that
could go wrong. Envisioning worst case scenarios will
help keep you on your toes, which will help you even if
the crisis that erupts is not one you anticipated.
2. Resist the temptation to plunge into action before
examining the situation thoroughly. Even in the most dire
circumstances, you can actually afford time to look things
over before deciding what to do.
3. Do not try to confront the crisis halfheartedly. Once
you have made up your mind, move forward confidently.
Experts compare this to getting on a fast moving freeway.
Approach slowly enough to take in the situation, then
accelerate firmly to enter the traffic flow safely.
4. You will wear yourself out mentally and emotionally
if you try to handle the problem all by yourself. Call
in the people most qualified to help you, before the crisis
grows out of control.
5. Details are important, but do not become so obsessed
with the minute details that you forget about the overall
big picture that needs addressing.
6. Denying that a problem exists will ultimately cost
you time and credibility. Answer questions accurately.
If you do not know the answer, say so, and try to find
out.
7. It may seem overwhelming now, but a problem sometimes
masks an opportunity you overlooked before. Keep your
mind open to new ideas and possibilities.
About The Author
- Dennis Sommer
Dennis Sommer
is the founder and CEO of Executive Business Advisers,
a management consulting firm specializing in business
growth, sales and profit improvement. www.executivebusinessadvisers.com
Dennis helps companies increase sales revenue, reduce
sales and marketing costs, improve marketing ROI, and
drive new business growth by improving and optimizing
their sales, marketing, company strategy and financial
health.
Dennis is a highly sought after business keynote and seminar
speaker www.dennissommer.com
and author of several highly popular sales, marketing,
leadership and professional development international
articles and books www.advisersecrets.com
.
Contact Dennis at 800-627-6512.
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