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14 Critical Outsourcing Questions

By Dennis Sommer (www.dennissommer.com)


Is your outsourcing partnership, subcontracted development or other consulting service engagements heading for failure? Review this performance checklist once a quarter to determine if you are at risk.

The greater the number of “yes” answers, the higher the risk of failure.
  1. Actual cost, effort or schedule results deviate from project estimates. No explanation is given for how or why this happened.

  2. Decisions are not made in a timely manner and not communicated to all parties.

  3. Deliverables are incomplete.

  4. Early project milestones were missed.

  5. Overdue action items, issues, and open tasks keep growing.

  6. Performance measurements are not monitored or communicated.

  7. Processes, when defined, are bypassed or do not work efficiently.

  8. Project control data (tracking charts, defects, change management, etc.) is missing or non-existent.

  9. Project reviews do not take place.

  10. Requested requirements are not implemented and no explanation is given.

  11. Requirements that were never requested are implemented.

  12. Staff assigned are not qualified or replaced frequently.

  13. Status reports are late, contain little progress information, or does not match the information heard in person from project team members.

  14. Vendor is not actively monitoring or managing relationships between you and other 3rd parties.



About The Author - Dennis Sommer


Dennis Sommer is the founder and CEO of Executive Business Advisers, a management consulting firm specializing in business growth, sales and profit improvement. www.executivebusinessadvisers.com

Dennis helps companies increase sales revenue, reduce sales and marketing costs, improve marketing ROI, and drive new business growth by improving and optimizing their sales, marketing, company strategy and financial health.

Dennis is a highly sought after business keynote and seminar speaker www.dennissommer.com and author of several highly popular sales, marketing, leadership and professional development international articles and books www.advisersecrets.com .

Contact Dennis at 800-627-6512.




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